If you've got a question about SPC, Bingo in Ontario, or OLG, this is where you can find your answer. Below is a list of common questions related to Bingo. If you don't find an answer to your particular question, you can contact us.
Questions and Answers
1. How will I learn about member promotions?
As an SPC member, you will begin receiving the quarterly newsletter filled with updates, offers and special promotions.
2. What happens to the points I earn on my temporary card when my personalized card is issued?
Your personalized card will have the same SPC card number as your temporary card, so you'll be able to keep all of the SPC points you've earned up until the time your new card arrives.
3. What if I'm not a resident of Ontario?
Even if you don't live in Ontario, we will still mail you SPC communications. Please ensure your address is complete on the enrolment form.
4. What is the Charitable Bingo and Gaming Revitalization Initiative?
The Charitable Bingo and Gaming Revitalization Initiative is a transformation of the industry. It's intended to offer players an interactive environment, a new way to play electronic bingo and charitable social games and provide enhanced customer service. Bingo halls will transform to charitable gaming centres over a period of time to attract new players and provide an exciting charitable gaming entertainment experience.
5. Why is OLG involved in charitable gaming?
There is strong commitment from across the charitable industry for a transformation. The Initiative was developed in collaboration with charities, through the Ontario Charitable Gaming Association; operators, through the Commercial Gaming Association Ontario; and government, through the Ontario Lottery and Gaming Corporation. By aligning efforts across the organizations, we can begin delivering a new entertainment experience to consumers to preserve and enhance revenue for local charities.
6. How much money do OLG bingo games generate and how is that money used?
OLG's bingo business has generated more than $75 million for charities since 1997. In 2005, OLG introduced electronic bingo into six gaming centres across Ontario. These gaming centres have since generated over $30 million for charities. Recently, OLG, in collaboration with the Ontario Charitable Gaming Association (OCGA) and Commercial Gaming Association Ontario (CGAO) has announced the Charitable Bingo and Gaming Revitalization Initiative - providing for the launch of new electronic and paper based games in gaming centres on a province-wide basis.
Learn more about the Charitable Bingo and Gaming Revitalization Initiative
7. What new games will be offered?
The new line up will feature games such as electronic bingo, personal play on demand games and electronic and paper break open tickets.
8. What is OLG doing about problem gambling?
OLG is strongly committed to upholding the public's best interest by delivering its products and services in a socially responsible manner. On March 31, 2005, the Corporation launched its Responsible Gaming Code of Conduct, a commitment to reduce the risk of problem gambling in Ontario. Through a series of initiatives, OLG is strengthening its corporate commitment, enhancing customer information and education programs and developing programs and polices that improve the gaming environment.
Learn more about Responsible Gaming; OLG Code of Responsible Gaming Conduct
9. Does OLG regulate or license charity bingo events?
10. What is the minimum age requirement to play bingo?
The age requirement is 18 years of age or older.
